Legal
This policy explains how CityWallah may process account data, moderation data, report submissions, and website usage information as part of operating the platform.
CityWallah processes information required to operate accounts, display published listings, moderate reported content, and maintain the security of the platform. The exact information available depends on how a visitor or advertiser uses the website.
Platform data may be used to run account access, display pages correctly, detect duplicate or abusive content, process moderation actions, and improve technical performance. Abuse-report information may also be reviewed when a listing is challenged or removed.
CityWallah does not need to publish private account-level information publicly in order to operate city pages and profile pages. Data is used primarily for platform delivery, support, review, and compliance workflows.
If a page is reported for misuse, fraud, or policy issues, the platform may store the report reason, optional contact details, the affected URL, and related moderation timestamps. These records help support dispute review, content removal, and repeat-abuse handling.
Where required, the platform may retain moderation records for security and compliance reasons even after a listing is removed from public view.
Basic cookies or local session data may be used to maintain login state, support secure dashboard access, and improve site usability. Technical request data such as IP logs, browser details, and referrer information may also be processed for security monitoring and abuse prevention.